COVID-19 Testing
ALL TESTING COMES WITH A FIT TO FLY CERTIFICATE
Bookings
Bookings for all appointment types need to be made via this website using the booking tool. Your appointment will be booked at a branch of your choice for which the location cannot be changed in less than 24 hours of your booking time.
To relocate your appointment to a different branch, please call or email the head office more than 24 hours before your appointment time.
Cancellation & Refund Policies
These policies apply to all appointment types
If cancelled with more than 24 hours of notice before appointment time: You are entitled to a refund on the amount paid for the appointment less a £10 admin fee for cancellation.
If cancelled with less than 24 hours of notice before your appointment time: Non-refundable.
No show: Non-refundable
Rescheduling: You can reschedule your appointment for a maximum of 1 time since your first booking. This should be done at least 24 hours before your appointment. Any cancellations after rescheduling are non-refundable.
If for any reason, there has been a change in your appointment due to government regulations or flight cancellations, we offer a 50% refund or free rescheduling for your test. Please get in touch with the head office to liaise the same.